PRIVACY POLICY
At Nawal, we respect your privacy and are committed to protecting the personal information you provide when shopping with us.
INFORMATION WE COLLECT
When you place an order or contact us, we may collect information such as:
• Name
• Phone number
• Email address
• Billing and delivery address
• Order details
• Payment-related information
• Information you provide when contacting customer support
HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and deliver your orders
• Contact you regarding your order
• Provide customer support
• Process exchanges and returns
• Improve our website and shopping experience
• Send promotional updates where you have chosen to receive them
• Prevent fraudulent or unauthorized activity
PAYMENT INFORMATION
Payment information is processed through the payment method or service used to complete your purchase. Nawal does not intentionally store complete payment card details on its website.
COOKIES
Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better shopping experience.
THIRD-PARTY SERVICES
We may work with third-party service providers such as payment processors, courier companies, analytics services and technology providers where necessary to operate our business and fulfil your orders.
These providers may process information only as necessary to provide their services.
DATA SECURITY
We take reasonable steps to protect customer information from unauthorized access, misuse or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
YOUR INFORMATION
You may contact us if you wish to ask about the personal information we hold about you or request correction of inaccurate information.
MARKETING COMMUNICATIONS
If you subscribe to our newsletter or promotional communications, we may use your email address to send updates, offers and information about Nawal.
You may unsubscribe from marketing communications at any time.
CONTACT US
For privacy-related questions, please contact:
Email: nwlsuleman@gmail.com
WhatsApp: 0321 9008555
Nawal.pk
Pakistan